• UK mainland orders received by 3pm, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.
• Please allow one additional day for deliveries to off-shore islands, Scottish Highlands and Northern Ireland.
• Orders are processed and shipped on working days only (Monday through Friday, excluding bank holidays).
• All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
We're sorry La Mer only delivers online orders to UK addresses (excluding the Channel Islands).
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
We are unable to process orders to a P.O Box address.
We are unable to offer delivery to British Forces Postal Office addresses.