Six Delivery Options
Our premium courier delivery service offers
flexibility and reliability for your precious Crème de la Mer purchase.
Deliveries are available between 7.30am - 9pm
Guaranteed Christmas Delivery
Order by 5pm Thursday 22nd December for Guaranteed Christmas Delivery.* *Guaranteed first attempt delivery no later than Saturday 24th December. Please note whilst we will endeavour to deliver your order as soon as possible, we cannot guarantee delivery before Christmas for orders placed after 5pm Thursday 22nd December.
Standard Courier Delivery
Available with every order free of charge. Delivery arrives within two to five working days
Named Day Delivery
You choose the day of delivery* £5.50 inc. vat
Next Day Delivery
Delivery arrives the following day Orders must be placed by 12 noon £6.50 inc. vat
Next Day AM Delivery
Delivery arrives by 12 noon the following working day. Orders must be placed by 12 noon £8.00 inc. vat
Delivery arrives on Saturday Orders must be placed by 12 noon on a normal working day** £10.50 inc. vat
Click & Collect
You can also collect from a local shop in partnership with UPS within 2-5 business days of placing your order.
Free on all orders.
Delivery will be within two to five working days of placing your order. You will receive an email to tell you when your order is ready to collect from the store.
With Every Order
Receive complimentary gift wrap & three deluxe samples of your choice with orders over £100
Yodel@HOME is a premium delivery service that offers flexibility to you. On average around 50% of households are empty between 10am and 4pm, therefore we have local couriers that operate between 7.30am and 9pm to provide re-deliveries at a more convenient time. This service is subject to availability. Simply call the phone number on the 'Failed Delivery Card' to arrange a time of delivery that suits you.
Please contact us on 0800 054 2661 if you have any problems with arranging re-delivery. Alternatively Yodel will also deliver to a neighbour if you are not at home.
Please ensure that someone will be present to sign for your order. Without a signature it cannot be delivered.
*Subject to availability and excluding public holidays. Delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas will be within 2 working days of your selected named day.
**If the order is placed after 12 noon, it will be delivered the following Saturday.
We are sorry Crème de la Mer only delivers online orders to UK addresses (excluding the Channel Islands).
Applies to UK delivery options (orders placed Monday to Friday excluding Bank Holidays)
About Click & Collect
Click and Collect – Collect from a local shop in partnership with UPS.
Your order will be dispatched and delivered to your chosen collection point (UPS Access Point™) within two to five business days of placing your order.
How it works
Choose from over 2500+ local shops nationwide and collect your order at your convenience. Participating shops are part of the UPS Access Points™ network.
Delivery will be within two to five working days of placing your order. You will receive an email to tell you when your order is ready to collect.
Simply proceed through the checkout to choose your preferred collection point. You can then pay by credit / debit card or PayPal.
When collecting you order
Please bring the following:
• Government issued photo ID: driver's license, passport, foreign national or military ID
• Any other photo ID containing your full name, along with one of the following documents containing your full name: Utility/phone bill, council tax bill, wage slip, or bank statement.
If someone else collects your order on your behalf, they will be asked for your photo ID as well as their own
You will be asked to sign for the package, to confirm receipt
You will receive an email collection reminder on day 3 and 7 after delivery if you have not yet collected your order.
Your order will be sent back to us if not collected within 10 days.